Using your staff to make calls
1 HOUR of staff activity ($15)
12 CALLS made
8 MESSAGES left
4 CONVERSATIONS
How many dials does your staff need to make to speak to 25 clients? The correct answer is 75
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Time required = 6.25 hours
Cost = $94
Using
20 MINUTES of staff activity ($5)
4 CONVERSATIONS
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Making 25 dials with the Outbound Call Optimizer
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Time required = 2 hours
Cost= $25
67% cost savings & 68% time savings
Steps to create a Strategic Client Campaign:
1. Appointment confirmations with "Press 1" rescheduling
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2. Post appointment dissatisfaction alerts
3. Review requests to satisfied customers
But don't STOP there, engage with your clients
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Listen to a sample of the Optimizer Here
Voice Features
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"Press 1" Option: customers can immediately be transferred to the appropriate individual or department
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Live Answer Detection: ability to direct connect to a staff member
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Answering Machine Detection: ability to leave alternate message
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Make Campaigns Unique: by controlling outbound caller ID's
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Professional Voice-Over talent: record messages
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Schedule campaign start time & call rate
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Predictive power preview modes
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Text to speech insertions
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Seasonal licensing
Text Features
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Customers have text back option to immediately converse with the appropriate individual or department
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Interactive SMS from your business telephone number(s)
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Schedule campaign start time & call rate
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Custom date and time insertions
